Press release

Ontario Systems Announces Artiva Magnify™, Provides Solution for Greater Agent Productivity

Sponsored by Businesswire

, a leading software provider in the healthcare revenue cycle
management (RCM) market, today announced the introduction of its new Artiva
™ product, which is designed to solve the most pressing
revenue cycle productivity challenges one agent at a time.

Market feedback and top consulting firms have identified that one of the
biggest business challenges providers face today is rising labor costs
and the efficient utilization of this important resource. Left
unchecked, business offices face increased caseload of patient accounts
for agents and decreased time for managers to oversee operations.

“Healthcare finance leaders have made significant investment in people
and EHR technology and recognize the efficient and effective use of
these resources will drive success,” said Steve Scibetta, Vice President
and General Manager of the healthcare division at Ontario Systems. “With
today’s hiring and retention expense, we can’t simply throw more bodies
at it to hit productivity goals. The Artiva Magnify product was
specifically designed to complement the EHR, improve agent productivity,
and provide unique business insight to help agents and supervisors
recognize unproductive patterns and behaviors and resolve them. The
Artiva Magnify solution will help providers get the most out of their
existing EHR investment.”

The Artiva Magnify solution can be quickly deployed (in some cases in as
little as 45 days) and comes equipped with tools to track productivity
and measure time spent on and off accounts and provides detailed reports
to managers. The solution increases agent productivity by monitoring
effectiveness of payer calls and reducing time spent on hold. Agent
accountability and performance is improved through tools that monitor
on-site verses work-from-home staff, manage agent quality reviews, and
facilitate real-time coaching by supervisors.

In today’s competitive labor market, the Artiva Magnify solution offers
providers the ability to maximize their investment in EHR platforms by
improving agent accountability and productivity. For more than 30 years
Ontario Systems has been delivering collections solutions that impact
the bottom line and the Artiva Magnify product is the next step in that

For more information about Ontario Systems and the Artiva Magnify
solution, please visit

About Ontario Systems

is a leading provider of court case management and
enterprise revenue cycle management software to the healthcare, accounts
receivable management, and government markets. Established in 1980 and
headquartered in Muncie, Ind., Ontario Systems offers a full portfolio
of leading software platforms, including Artiva RM™, Artiva HCx™,
Contact Savvy®, and RevQ®. Ontario Systems’ industry-leading customers
include 5 of the 15 largest hospital networks who actively manage over
$40 billion in receivables collectively, as well as 8 of the 10 largest
ARM companies and more than 100 federal, state and municipal government
clients in the U.S.

To learn more about Ontario Systems, visit,
or email