Press release

PERSUIT Recognized as an Emerging Technology Leader in HBR Consulting’s Annual Law Department Survey

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PERSUIT has been rated as one of the most widely used Legal RFP Tool providers by corporate law departments, according to the 2019 HBR Consulting (HBR) Law Department Survey.

Now in its 16th year, HBR Consulting’s Law Department Survey continues to provide strategic insights and benchmarking data to U.S. and global law departments. In addition to assessing law department performance and trends, the survey also explores law department participants’ use of and satisfaction with various legal technologies. The participants, which represent more than 225 law departments, were asked to rate tools in the following categories: contract management, document management, discovery, e-Billing, legal spend analytics, workflow and more.

In 2019 HBR introduced ‘Legal RFP Tools’ for the first time as an emerging technology in the survey. Nineteen percent of responding law departments reported having implemented a legal RFP tool, while an additional 14% were considering implementation within the next one to two years.

Among RFP tools with legal domain expertise, PERSUIT was recognized as the most widely used provider, representing 22% of responding law departments with an implemented Legal RFP Tool. Additionally, PERSUIT was a leader in customer satisfaction with an average rating of 4.3 out of 5, according to the 2019 survey.

“In consulting with law departments on how to optimize outside counsel management programs, we often hear that in-house leaders find corporate-provided RFP technologies difficult to tailor to the unique needs of their department,” said Kevin Clem, Chief Commercial Officer for HBR. “PERSUIT has helped advance this category of emerging legal technology to meet the RFP needs of the legal industry, and we congratulate PERSUIT for its impressive adoption and customer satisfaction rating in our 2019 survey.”

“The PERSUIT team is thrilled at being recognized as the legal industry’s leading RFP platform tailored for in-house teams. HBR’s Annual Law Department Survey is the industry’s premier benchmarking survey. To have performed so well in the survey is recognition from leading in-house teams that we’re solving a real problem in the legal RFP and outsourcing space and doing so in a way that our customers are delighted with,” said Jim Delkousis, PERSUIT CEO and Founder.

Details about the survey and more information about obtaining the full list of legal technology providers are available at


PERSUIT is a Software as a Service (“SaaS”) company specializing in legal RFP technology. Founded in early 2016 by Jim Delkousis (a former BigLaw partner), PERSUIT was designed to be easy enough for in-house attorneys and law firms to use with little to no training.

The PERSUIT platform is self-service enabled and an out-of-the-box, cloud-based software application, providing in-house teams the ability to launch matter-based RFPs, RFI’s, AFAs, Hourly Rate reviews, and Panel Convergence Programs using industry best-practice templates. Request types can be used to drive price competition via real-time bidding to achieve true market pricing every time, delivering 20%+ savings on external legal spend.

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About the HBR Consulting Survey

HBR Consulting ( delivers advisory, managed services and software solutions that increase productivity and profitability, while mitigating risk for law firms, law departments and corporations. As trusted advisors with deep industry experience, clients partner with HBR to achieve significant, sustainable results.

The annual HBR Law Department Survey is the leading source of benchmarking data for corporate law departments, providing comprehensive data on legal spending, staffing, operations, technology, outside counsel management and compensation.

The Survey, now in its sixteenth year, continues to expand its focus on global legal function management, including data from over 225 participating companies representing over 15 industries.