Press release

Quantum Workplace Recognized as a Representative Vendor in Gartner’s May 2020 Market Guide for Voice of the Employee Solutions

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Quantum Workplace, a leading provider of comprehensive employee engagement software, announced today it has been named as a Representative Vendor in the Gartner Market Guide for Voice of the Employee Solutions report [Gartner subscription required]. Quantum Workplace was named in the Technology-Focused (Common) category of the May 29, 2020 report.

Quantum Workplace is proud to be recognized by Gartner, the world’s leading research and advisory company, in this new report.

According to the report, “voice of the employee (VoE) refers to solutions which enable organizations to collect and analyze employee opinions, perceptions and feelings related to their experience at work. VoE helps organizations to better understand the employee experience, which is the cumulative effect of their interactions with customers, leaders, teams, processes, policies, enabling technologies and work environments.”

Key findings of the Gartner report include:

  • “The pace of change, digital workplace adoption (especially in light of COVID-19-driven rapid shifts to remote work) and increased focus on employee experience are well-documented. These factors are all driving organizations to seek more frequent means of monitoring and assessing employee sentiment.
  • Traditional annual engagement surveys, while still important, are increasingly being augmented (and sometimes replaced) by other feedback tools (both direct and indirect).
  • Voice of the employee (VoE) is an emerging market, with no single provider delivering capabilities across all categories. Early adopters are managing multiple survey-based and analytics tools in order to meet requirements.
  • Some providers and their early adopter customers are beginning to blend VoE with other HR processes, such as continuous performance, rewards and recognition, learning and leadership actions. The goal of these mashups is to build an ongoing ‘sense and respond’ talent management capability that crosses traditional application boundaries.”

Regarding the Technology-Focused (Common) category, Gartner notes “providers in this category come from two main origins. The first began in the annual engagement market but focused on building robust and configurable engagement measurement survey platforms for larger complex organizations. In response to market trends and customer demand, they evolved their offerings to include pulse methodologies, sentiment analysis and advanced visualizations. The second type of organizations emerged in the mid-2010s in response to the market call for more frequent employee feedback, and made pulse engagement measurement the centerpiece of their value propositions. Many of these vendors added annual survey management in response to those customers who were not willing to completely abandon it for pulse-only approaches. Others have built or acquired additional talent management capabilities (such as continuous performance management) to tighten the link between VoE and talent-related actions. The use of emerging technologies such as machine learning and NLP are common in these solutions.”

“Quantum Workplace is honored to be recognized by Gartner as a Technology-Focused (Common) Representative Vendor. Since our founding, we have developed and continually evolved to always offer a broad range of innovative solutions that foster employee engagement, promote interaction and facilitate productivity. We believe being named by Gartner as a Representative Vendor reinforces the value of our deep portfolio of engagement solutions amongst our thousands of customers,” explained Greg Harris, Quantum Workplace co-founder and chief executive officer.

Gartner subscribers can view the Market Guide for Voice of the Employee Solutions report here.

Gartner Disclaimer:

Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Quantum Workplace

Quantum Workplace, a human resources technology provider, delivers modern tools for employee success that high-performance organizations have come to rely upon. Nearly 20 years ago, the Company pioneered some of the earliest employee engagement and performance software, and has since partnered with thousands of organizations to elevate employee, team, and business success.

Quantum Workplace helps leaders connect the dots between engagement and performance with intuitive and user-friendly tools including comprehensive and automated employee surveys; goal setting and tracking tools; peer-to-peer recognition; real-time feedback; continuous one on one conversations; smart talent reviews; and, robust people analytics.

With 9,000 organizations surveyed annually, Quantum Workplace has grown into North America’s largest database of employee engagement data—through its core engagement and performance platform and nationally recognized Best Places to Work program.

To learn more, visit or connect with the Company on LinkedIn, Facebook, Twitter or Instagram.