Press release

Safety Net Connect’s eConsult Integrates with Cerner EHR – Increasing Ease-of-Use and Access-to-Care for Los Angeles County Department of Health Services

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Safety Net Connect (SNC), a leading provider of innovative healthcare technology solutions, today announced the integration of Converge, next-generation eConsult, with Cerner’s Electronic Health Record (EHR) at the Los Angeles County Department of Health Services (LADHS).

Integrating Safety Net Connect’s eConsult within the Cerner EHR will further increase ease-of-use and access-to-care for LADHS patients. LADHS providers now have single sign-on, direct access to Converge eConsult within the Cerner EHR platform. This integration simplifies workflows and improves clinical care coordination, providing seamless access to the patient’s complete medical record – making it easy to securely share relevant data.

“Creating the seamless link when submitting an eConsult from Cerner has provided tangible improvement in how primary care providers care for their patients,” explains Stanley Dea, MD, Director of eConsult, LADHS. “In a health care system as large as ours, providers need every innovative edge they can use to help them through their busy workdays.”

More than 1.1 million eConsults have been provided within the LADHS system to date – over 600 LADHS specialist reviewers across 64 specialties respond to an average of 18,000 eConsults requests each month. LADHS is the second largest municipal health system in the United States, with a broad delivery network using the Converge eConsult platform across diverse care settings, including: county hospitals and clinics, providers in both rural and urban communities, jails, and juvenile courts. Longitudinal studies of the award-winning LADHS initiative with Safety Net Connect’s eConsult have demonstrated consistent, sustainable rapid access to specialty care – and the program has been recognized for dramatically improving the quality of patient-centered specialty care.

“We created Safety Net Connect to increase access to the best possible care for underserved populations,” shares Chris Cruttenden, President, SNC. “Integrating Converge eConsult within the EHR at LADHS – and for our health system partners nationwide – is one more way we are fulfilling our mission to expand access to care for all patients.”

About Los Angeles County Department of Health Services

The Los Angeles County Department of Health Services (LADHS) is the second largest municipal health system in the nation. The LADHS mission is to ensure access to high-quality, patient-centered, cost-effective health care to Los Angeles County residents through direct services at DHS facilities and through collaboration with community and university partners. For more information, please visit

About Safety Net Connect

Since 2009, Safety Net Connect (SNC) has been a leading creator of healthcare technology that makes it easier for providers and institutions to increase access to care, streamline care coordination, promote evidence-based practices, and improve quality. With a mission to improve health equity, SNC has helped public and private healthcare organizations across the nation successfully reach over 5 million low-income, underserved individuals with affordable, effective patient-centered care. For more information, please visit