Press release

ServiceNow CFO Mike Scarpelli To Leave Company in Q3 2019

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ServiceNow (NYSE:NOW) today announced that Chief Financial Officer Mike
Scarpelli plans to leave the company in the third quarter of 2019,
following the release of the company’s second quarter earnings. The
company has initiated a search for his successor.

“Mike has been an exceptional chief financial officer and
customer-focused leader in his eight years at ServiceNow, and he has
been a strong partner to me during my first two years as CEO,” said John
Donahoe, ServiceNow President and Chief Executive Officer. “Mike is
well-respected by our employees, customers, and investors, and he will
leave many friends at ServiceNow. We wish him much success.”

Scarpelli joined ServiceNow in 2011 when the company had roughly 400
employees and approximately $100 million in annual revenue. In 2012, he
helped to lead the company’s highly successful IPO, and has since seen
the company grow to more than $2.6 billion in annual revenue, with more
than 5,400 enterprise customers worldwide and 8,600 employees.

“Being part of the ServiceNow journey has absolutely been one of the
best experiences of my career,” Scarpelli said. “This is an
extraordinary company, and I couldn’t be more confident in ServiceNow’s
opportunity to become a $10 billion company. That’s why I felt this is
the right time for me to find my ‘next ServiceNow,’ and return to doing
what I love most — scaling innovative start-ups into successful
companies.”

About ServiceNow

ServiceNow (NYSE: NOW) is making the world of work, work better for
people. Our cloud-based platform and solutions deliver digital workflows
that create great experiences and unlock productivity for employees and
the enterprise. For more information, visit: www.servicenow.com.

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