Skilljar, the leading enterprise Customer Education Platform, today welcomes experts from over 800 companies worldwide to the third annual Skilljar Connect conference. This fully virtual and free event features speakers from leading SaaS and technology companies such as Slack, LinkedIn, MURAL, Zuora, Jamf, and Gainsight.
The conference features two specialized conference tracks: one for program strategists and one for content creators. Attendees will also have the opportunity to join roundtable discussions to share experiences, exchange ideas, and gain valuable insights on a variety of topics including: analytics & reporting, marketing strategies, and certifications.
“I’m excited to bring together this amazing group of Customer and Partner Educators to share insights, patterns, and best practices with the broader community,” said Skilljar CEO and Co-founder, Sandi Lin. “In these challenging times, Customer Education has become even more essential to the long-term success of organizations and the Educators who run these programs are being asked to do more. Skilljar Connect is an opportunity for these leaders to recharge, get inspired, and gather actionable insights to have an even bigger impact in their organizations.”
Skilljar also announced the launch of new functionality that provides organizations with unparalleled flexibility in pricing and packaging their training content. This monetization functionality will enable Educators to curate unique training offerings for different customer accounts, roles, locations, and more. Program owners can decide exactly which courses are bundled together, and change these selections over time to craft the perfectly tailored subscription plan. The functionality will open for early access to select Skilljar customers starting at the end of this month.
Skilljar is also launching a new certification program for Customer Education professionals. Based on Skilljar’s experience working with hundreds of leading Customer Education organizations, this certification program is designed to help training professionals develop competency in program strategy, marketing, curriculum design, content creation, and measurement.
Skilljar delivers an innovative training platform which enables businesses to provide scalable and effective customer education. The enterprise-grade solution is used by hundreds of companies to accelerate customer onboarding and product adoption by enabling multimedia course creation, an intuitive and mobile-responsive learning environment, and automated CRM data integrations. Founded in 2013, Skilljar is based in Seattle and backed by top-tier venture capital firms Mayfield, Shasta Ventures and Trilogy Equity Partners. For more information, visit skilljar.com.