Inc. (NYSE:RNG) a leading provider of enterprise cloud
communications, collaboration, and contact center solutions, today
announced that Australia’s largest enterprise software as a service
(SaaS) company, TechnologyOne
(ASX:TNE), has selected RingCentral’s cloud communications platform to
streamline customer engagement and connect its global workforce for
increased innovation and productivity. The deployment of RingCentral
will support the company’s 14 international offices across six countries
and 1,200 team members worldwide, including 400 innovative developers.
With more than 30 years of software innovation, TechnologyOne is one of
the top 150 companies listed on the Australian Stock Exchange (ASX) and
has doubled in size every four to five years. The company has
Australia’s largest research and development center for the future of
enterprise software. TechnologyOne delivers its integrated enterprise
SaaS solution to key sectors, including education, federal, and local
“We selected RingCentral for its unified, cloud-first collaborative
communications and video conferencing platform that allows for easy
integration with our productivity suite and our customer support
system,” said Edward Chung, CEO, TechnologyOne. “The agility of their
approach, their product’s ability to provide a great user experience
regardless of location and connectivity, and the reporting capabilities
will support our steep growth trajectory.”
Prior to deploying RingCentral, TechnologyOne had separate
communications and contact center systems, restraining growth via
mobile, global and application integration needs. By moving to
RingCentral’s cloud communications platform, TechnologyOne now uses a
single solution, RingCentral
Office®, to connect its global workforce across
distributed locations, enabling them to communicate and collaborate
using voice, web, and video meetings.
Key RingCentral solutions and benefits for TechnologyOne include:
Global Office™: Increases workforce productivity and
reduces TechnologyOne’s IT overhead by providing reliable voice,
messaging, and collaboration functionality globally.
Meetings™: Enables TechnologyOne employees to connect
via video meetings, delivering more effective collaboration across
global offices with customers and colleagues.
Mobile®: Empowers the TechnologyOne team to communicate
on the go, from anywhere, on any device by making calls, taking part
in online meetings, and sending messages.
Contact Center™: Allows customers to choose the way
they wish to interact by providing native support for voice, web chat,
SMS, email, and fax, and Salesforce® integration.
“We have a differentiated approach to cloud communications that enhances
productivity and empowers people to work the way they want with
collaboration and teamwork at the center,” said Peter Hughes, vice
president, sales for Asia Pacific, RingCentral. “Our solutions have
enabled TechnologyOne to connect its global workforce and customers in a
way that cannot be achieved with its former systems. As the
TechnologyOne team continues to execute on their cloud-first IT
strategy, we look forward to partnering with them in new ways.”
RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise
cloud communications, collaboration, and contact center solutions. More
flexible and cost-effective than legacy on-premises systems, the
RingCentral platform empowers employees to Work as One™ from
any location, on any device, and via any mode to better serve customers,
improving business efficiency and customer satisfaction. The company
provides unified voice, video meetings, team messaging, digital customer
engagement, and integrated contact center solutions for enterprises
globally. RingCentral’s open platform integrates with leading business
apps and enables customers to easily customize business workflows.
RingCentral is headquartered in Belmont, California and has offices
around the world.
© 2019 RingCentral, Inc. All rights reserved. RingCentral, RingCentral
Office, RingCentral Global Office, RingCentral Meetings, RingCentral
Mobile, RingCentral Contact Center, Work as One, and the RingCentral
logo are trademarks of RingCentral, Inc.
TechnologyOne (ASX:TNE) is Australia’s largest enterprise software as a
service (SaaS) company and one of Australia’s top 200 ASX-listed
companies, with offices across six countries. Our enterprise SaaS
solution transforms business and makes life simple for our customers by
providing powerful, deeply integrated enterprise software that is
incredibly easy to use. Over 1,200 leading corporations, government
departments and statutory authorities are powered by our software.
Our global SaaS solution provides deep functionality for the markets we
serve: local government, government, education, health and community
services, asset intensive industries, and financial services. For these
markets we invest significant funds each year in R&D. We also take
complete responsibility to market, sell, implement, support and run our
solutions for our customers, which reduce time, cost and risk.
For over 30 years, we have been providing our customers with enterprise
software that evolves and adapts to new and emerging technologies,
allowing our customers to focus on their business and not technology.
For further information, please visit: TechnologyOneCorp.com