The Revenue Optimization Companies (T-ROC Global), today announced it has been named one of Best Buy’s Third Party Approved Providers. In this role, alongside a short list of fellow providers, T-ROC will be able to help manage and enhance the customer experience for Best Buy customers. T-ROC will interact with customers and Best Buy staff to provide excellence in services and high-performance sales teams that meet customer needs.
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In its role as a Tier 1 Provider, T-ROC will implement its unique technology-enabled solutions across all work conducted in Best Buy to include: brand ambassador, associate training and merchandising. T-ROC’s services and patented technology complement Best Buy’s elevated brand and retailer standards. Along with T-ROC, all Third Party Approved Providers work to meet Best Buy’s requirements in various categories.
“It’s an honor to be able to provide T-ROC’s patented and award-winning services to Best Buy and its customers,” said Brett Beveridge, CEO and Founder of T-ROC. “T-ROC has a long history of working in Best Buy and we’re eager to start this new venture together, with our continued goal of not only meeting but exceeding the expectations to provide a world-class customer experience.”
T-ROC’s solutions cover the hiring, training, and management of best-in-class brand ambassadors, trainers, sales reps, and merchandisers. Along with best in class field teams, T-ROC provides real-time field reporting and business intelligence, full-service customer experience analysis, managed IT services and much more. T-ROC’s services can be used independently but are most effective when used together. T-ROC boasts an international team of more than 8,000 employees and works with more than 20,000 outside suppliers.
ABOUT THE REVENUE OPTIMIZATION COMPANIES
T-ROC is the leading provider of premier staffing outsource, software, managed technology services, and consumer insights for top global brands, retailers, manufacturers, service providers, and distributors. The company’s distinctive solutions address the entire lifecycle of brick and mortar brand and retail operations by combining retail expertise, best practices, and technology to help its customers achieve sales and operational excellence as well as a sustainable competitive advantage. As a Retail 4.0 thought leader, T-ROC enables companies with high-value products in the physical world to thrive through the digitalization of the physical shopping experience. To learn more about T-ROC, visit www.trocglobal.com.