Press release

Things Remembered Thrives with Workforce Dimensions from Kronos

Sponsored by Businesswire

Things Remembered, a leading retailer of personalized gifts, is using
Workforce Dimensions from Kronos
to optimize workforce productivity and deliver a modern
user experience that empowers its teammates to create personal and
memorable experiences for customers who shop online or via the
retailer’s catalog.

News Facts

  • Things Remembered is optimizing productivity using Workforce
    to more efficiently and effectively meet surging demand
    for home delivery and in-store pickup options.

    • Analytics embedded within Workforce Dimensions and powered by AIMEE,
      an artificial intelligence engine built for managers and
      employees, arms supervisors with real-time workforce data to
      enable strategic decision-making by quickly identifying trends and
      predicting outcomes related to engagement, performance, and
      employee fatigue.
    • Greater visibility into attendance metrics enables supervisors to
      identify and address absence trends weeks or even months before
      they would otherwise be recognized.
    • Proactive compliance functionality helps supervisors track complex
      compliance requirements and mitigate potential risks, alerting
      them days before a potential issue surfaces so they may take
      preventative action.
    • Workforce Dimensions offers a simple and flexible licensing model
      that enables Things Remembered to substantially increase seasonal
      workforce capacity as needed during peak times.
  • Things Remembered is transforming the role of its people managers and
    giving all teammates the modern employee experience they expect with
    Workforce Dimensions.

    • Data-driven automation empowers supervisors to schedule teammates
      based on demand, streamline payroll processing, and complete
      common workflows – such as time-off requests, timecard approvals,
      and shift-swaps – in real time using one-click actions. As a
      result, supervisors can spend more time supporting their teams and
      prioritizing customer orders.
    • Self-service features and one-click actions enable teammates to
      request time off, check time-off balances, view schedules, and
      compare hours week-over-week, without manager assistance, right
      from their smartphone or using an on-site kiosk at the retailer’s
      fulfillment center.
    • Teammates are automatically notified if they forget to clock in or
      out of a shift, giving them the opportunity to correct their
      timecard within the designated pay period and eliminating the
      liability of having supervisors edit employee timecards on their

Supporting Quotes

  • Rich Farruggia, vice president, human resources, Things Remembered
    the years we’ve tailored our omni-channel strategy to optimize
    operations – not only to drive greater productivity, but to create
    positive workplace experiences that both inspire our full- and
    part-time teammates and motivate seasonal workers to return year after
    year. Our decision to onboard Things Remembered to Workforce
    Dimensions was made to keep pace with modern expectations around the
    future of work in retail and equip all employees with the industry’s
    most advanced suite of workforce management capabilities.”
  • Amanda Nichols, senior manager, retail, hospitality, and food
    service practice group, Kronos

    “Things Remembered has
    embarked on an exciting new chapter with Kronos to empower teams with
    the most advanced workforce management technologies combined with
    support from a dedicated customer success team with detailed knowledge
    of the retailer’s industry and warehouse environment. This will help
    Things Remembered attract and retain the most engaged workforce
    possible throughout the year.”

Supporting Resources

About Things Remembered
Things Remembered is the leading
omni-channel retailer of personalized gifts and specializes in making
everything personal with more care, thought and love. For more than 50
years, the brand has been an expert in adding the personal touch through
heartfelt or humorous messages, unique monograms and more. Things
Remembered helps customers shop when, where and how they want through
its site,
local stores, by phone at 1.866.902.4438 and with business-to-business
representatives. Its exclusive merchandise, quality assortments,
unmatched in-store experience and dedicated employees set Things
Remembered apart. For personalization and gift-giving inspiration,
follow Things Remembered on InstagramFacebook,
and Twitter.
Things Remembered is a brand of Enesco, LLC, a global leader in the
giftware, home décor and accessories industries. Serving more than
44,000 customers worldwide, Enesco distributes products to a wide
variety of specialty card and gift retailers, home décor boutiques, as
well as mass-market chains, and online retailers.

About Kronos Incorporated
Kronos is a leading provider of
workforce management and human capital management cloud solutions.
Kronos industry-centric workforce applications are purpose-built for
businesses, healthcare providers, educational institutions, and
government agencies of all sizes. Tens of thousands of organizations —
including half of the Fortune 1000® — and more than 40
million people in over 100 countries use Kronos every day. Visit
Kronos: Workforce Innovation That Works.

© 2020 Kronos Incorporated. All rights reserved. Kronos and the Kronos
logo are registered trademarks and Workforce Innovation That Works is a
trademark of Kronos Incorporated or a related company. See a complete
list of Kronos
. All other trademarks, if any, are property of their
respective owners.