UJET Inc., the world’s first and only CCaaS 3.0 cloud contact center provider, is pleased to announce PlanetOne, the IT channel’s preferred business partner for identifying and delivering cloud-based and connectivity solutions to small and midsize businesses and enterprises, has joined the UJET Channel Partner Program.
“PlanetOne’s growing network of channel partners across the U.S., along with its focus on both the partner and customer experience, makes them an ideal master agent for UJET and our rapidly expanding channel partner program,” said Vasili Triant, Chief Operating Officer, at UJET.
As a new UJET Master Agent, PlanetOne will provide its agents and solution provider partners full access to UJET’s ultra-modern cloud contact center platform and features, including their unique approach to embeddable experience, enabling businesses to fully integrate support into their existing mobile and web experiences. Partners can also access the new UJET Virtual Agent, which provides proactive, conversational AI to empower both customers and contact center agents.
“We are excited to add UJET’s CCaaS 3.0 to PlanetOne’s growing technology portfolio. UJET’s technology is proven and the team knows how to deliver an exceptional customer experience while reducing costs and streamlining operations,” says Chris Werpy, Chief Operating Officer at PlanetOne. “With UJET, channel partners can help businesses further eliminate fragmented, repetitive customer interactions while unifying their customer data for a more intelligent and contextual customer journey.”
UJET’s channel partner program supports strategic business partnerships, master agents, and integrators looking to diversify their portfolio, grow their business, and partner with a leader in contact center digital transformation. More information about joining UJET’s channel partner program can be found at https://ujet.cx/partners.
UJET is the world’s first and only cloud contact center platform for smartphone era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience
across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers. Offering unsurpassed resiliency and the flexibility to deploy across leading public cloud infrastructures, UJET powers the world’s largest elastic CCaaS tenant at up to 22,000 agents globally and is trusted by innovative, customer-centric enterprises like Instacart, Turo, Wag!, and Atom Tickets to intelligently orchestrate predictive, contextual, conversational customer experiences.
PlanetOne is the IT channel and telecom industry’s preferred business partner for identifying and delivering cloud-based and connectivity solutions to small and midsize businesses and enterprises. Headquartered in Scottsdale, Ariz., the industry pioneer is celebrated by Inc. Magazine as one of America’s Fastest Growing Private Companies and regarded as a top-performing partner for hundreds of telecom agents and channel partners nationwide. In 2018, PlanetOne was named one of the Best Places to Work by The Business Intelligence Group. Since 2017, the company has been honored as one of the “Nation’s 101 Best and Brightest Companies to Work For®” by the National Association for Business Resources. In 2015 and 2017, PlanetOne ranked No. 1 in the Phoenix Business Journal’s annual “Best Places to Work” survey, and has been recognized as one of Arizona’s largest privately-held companies as part of the Arizona Corporate Excellence (ACE) Awards program, since 2016. The award-winning PlanetOne Partner Program has also been included in CRN’s Connectivity Solutions Partner Program Guide and Cloud Partner Program Guides. To reach PlanetOne call (877) 487.8353 or e-mail firstname.lastname@example.org.