As part of its ongoing focus on making decisions closer to its
customers, Wave Broadband, a leading provider of fiber and broadband
services on the West Coast, today announced that it has localized its
business operations into two separate and regionally-focused entities.
Effective immediately, Wave North serves Wave’s business and residential
customers in Washington state, while Wave South serves those in Northern
California and Oregon. This move is operationally focused, as both
entities will continue to serve customers under the Wave Broadband brand.
To support Wave North’s operations as well as Wave’s regional functions,
the company has signed a 45,600 square foot lease in Bothell, WA’s
Monte-Villa Center, to become operationally effective in the early
summer of 2019. Additionally, Wave has leased 31,600 feet in SODO ROW, a
revitalized destination for industrial and creative space located south
of downtown Seattle and owned by Terreno Realty Corp. Wave expects to be
operational at the SODO Row location by the Fall of 2019. These new
facilities replace Wave’s previous plans to move its headquarters into
the Kirkland Urban development and are a direct result of Wave’s desire
to decentralize its operations to better serve its customers.
Wave South’s operations center will continue to be based in the
company’s existing Rocklin, CA facilities.
Broadband industry veterans Fred Lutz and Jared Sonne have joined Wave
North and Wave South, respectively, to lead and grow each business, both
as general manager and senior vice presidents. Each organization will
continue to operate as part of the national consortium with RCN and
Grande Communications that comprises the nation’s sixth largest US cable
and broadband services provider.
“Fred Lutz and Jared Sonne bring exceptional industry and leadership
experience and are building localized operations to advance the superior
customer service, reliable communication services, and strong overall
value that our business and residential customers have come to expect,”
said Chris Fenger, Chief Operating Officer of RCN, Grande, and Wave.
“The establishment of Wave North and Wave South enables us to make
business decisions closer to our customers and employees while we
continue to invest in our network, enhance our products and services,
and capitalize on future growth opportunities.”
Lutz brings more than 20 years of leadership experience to Wave North,
most recently in executive roles with Digital Globe Services and AXS TV.
He previously served as general manager and regional vice president of
Charter Communications, where he led Charter’s five-state Western
Region, an area that generated $1.5 billion in annual revenue and
included 2,500 employees.
Sonne previously served as senior vice president of Suddenlink
Communications, a provider of HDTV, broadband, voice, and home security
services. His prior leadership roles with the company included vice
president of operations and vice president of fiscal operations.
Throughout his nearly 15-year tenure with the company and its Cox
Communications predecessor, his areas of responsibility encompassed
finance, sales, marketing, technical operations, call centers, and human
resources.
No immediate changes are planned to Wave’s products, services, or
pricing.
About RCN, Grande Communications and Wave Broadband
RCN Telecom Services, LLC (www.rcn.com)
Grande Communications (www.mygrande.com)
and Wave Broadband (www.wavebroadband.com)
form the sixth largest US cable operator and provide industry-leading
high-speed internet, broadband communications solutions, digital TV,
phone services and fiber optic solutions for residential and business
customers across the United States. Together, RCN, Grande and Wave
serves areas of Massachusetts, Chicago, Pennsylvania, New York City, and
Washington, DC. (RCN); Texas (Grande Communications) and Washington,
Oregon and California (Wave Broadband).
View source version on businesswire.com: https://www.businesswire.com/news/home/20190510005423/en/