A well-known market intelligence company, Infiniti Research, has announced the completion of its latest article on the critical challenges facing telecom companies. This article covers:
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Critical challenges facing telecom companies. (Graphic: Business Wire)
- An overview of the current scenario in the telecom industry
- Top challenges facing telecom companies
“Although advancements in technology have positively altered the telecom industry’s market landscape, there are still several changes to be made for telecom companies to ensure stable revenue streams,” says a telecom industry expert at Infiniti Research.
The advent of 4G, wearables, smartphones, and mobile apps have changed the way people consume telecom services. However, such disruptive innovations are posing challenges for players in the telecom industry to cater to these demands while attaining profitable growth. For instance, mobile messaging and chat apps have been growing at a phenomenal rate, hurting call and messaging revenues of telecom players. Today, customers have the option of choosing from a wide variety of messaging apps and most of the apps have included voice and video calling features as well. As a result, text messaging services have been dwindling downwards along with the decline in voice revenue per user. Some of the other key challenges faced by companies in the telecom industry include competition from OTT services, privacy and security issues, growth in IoT, and development of 5G.
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About Infiniti Research
Established in 2003, Infiniti Research is a leading market intelligence company providing smart solutions to address your business challenges. Infiniti Research studies markets in more than 100 countries to help analyze competitive activity, see beyond market disruptions, and develop intelligent business strategies. To know more, visit: https://www.infinitiresearch.com/about-us