Windstream Enterprise (WE), a managed communications services provider, announced that it has enhanced Windstream Enterprise’s award-winning WE Connect digital experience to deliver even greater benefits to its customers with the addition of the WE Connect Insight Engine, which further sets the Windstream Enterprise SD-WAN experience apart from other providers.
Building upon WE’s differentiated SD-WAN experience, the new WE Connect Insight Engine continuously gathers and evaluates data across all customer locations, creating a historic record, and aggregates the data across a broad ecosystem to deliver enhanced visibility and reporting capabilities at a level unmatched in the industry. This highly granular dataset delivers more meaningful information about network and application performance than the traditional device-level snapshot data other providers offer and provides customers with macro through micro-level analysis and trends in their applications, network access and devices.
“Visualizing the trends in applications, circuits and devices provides customers with deeper insights into how their network is performing and changing over time as well as how bandwidth is being consumed by the applications and devices,” said Mike Frane, vice president of product at Windstream Enterprise. “This intelligence is unique to the WE Connect digital experience and enables businesses to make better decisions regarding device management, application prioritization, bandwidth allocations and upgrades. Our own teams also use these insights to provide our white glove Concierge service to our customers.”
WE Connect Insight Engine affords customers a greater degree of control to create views and reports tailored to their business needs, and new metrics have been added to the SD-WAN report center providing enhanced granularity for “deep dive” intelligence. Reporting has been enhanced by enabling end-users to automate the scheduling and email delivery of reports in advance—including reports typically run exclusively by the service provider. Windstream Enterprise has given the customer the capability to run these diagnostic reports based on their schedule and specific parameters.
Windstream Enterprise’s WE Connect portal empowers customers with visibility and control over several services, including SD-WAN Concierge™, OfficeSuite UC and UCaaS/CCaaS offerings, Cloud Connect and industry-leading WiFi services.
Windstream Enterprise also offers a range of complementary network and communications solutions including Managed Network Security, Wavelength Services with Optical Encryption, Switched Ethernet and Fixed Wireless. Collectively, these solutions help enterprises connect, transform and elevate their business on the path to transformation. More at windstreamenterprise.com.
Windstream Holdings, Inc., a FORTUNE 500 company, is a leading provider of advanced network communications and technology solutions. Windstream provides data networking, core transport, security, unified communications, and managed services to mid-market, enterprise and wholesale customers across the U.S. The company also offers broadband, entertainment and security services for consumers and small and medium-sized businesses primarily in rural areas in 18 states. Services are delivered over multiple network platforms including a nationwide IP network, our proprietary cloud core architecture, and on a local and long-haul fiber network spanning approximately 150,000 miles. Additional information is available at windstream.com or windstreamenterprise.com. Please visit our newsroom at news.windstream.com or follow us on Twitter at @Windstream.