Do right by your customers by empowering them with the network tools,
service and support they need to succeed, and good things are bound to
happen. That was the guiding principle behind Windstream
Enterprise’s launch earlier this year of the WE Connect unified
portal for its customers.
Less than five months after the debut of WE Connect, good things have
begun to happen for Windstream Enterprise customers and the company
alike. Customers are benefiting from the simplicity and convenience of
having a “single pane of glass” portal to easily and efficiently view,
interact with and manage their network and the various services and
assets attached to it.
And now, Windstream Enterprise itself has been recognized with a
prestigious industry award for delivering a best-in-class customer
experience.
This May the 2019 American Business Awards® announced that
Windstream Enterprise and WE Connect had won a coveted Gold Stevie®
Award.
“We’re thrilled the ABA and its judges chose to honor us with a Gold
Stevie® Award. It reaffirms what our customers have been telling
us — that WE Connect, and the support we package with all our network
and communications products, are making a positive difference in their
day-to-day business,” said Layne Levine, president of Windstream
Enterprise. “It also reminds us how important it is to continue to
innovate and push the envelope, not only with our network products but
with the services we deliver to support those products.”
Officially launched in January 2019, WE Connect and its accompanying
mobile app give enterprises and their network managers a single, secure
and user-friendly environment to access, analyze and manage vital
workloads, functionalities, data resources and apps. Through customized
dashboards and self-service controls guided by AI/bot technology,
customers can view key network usage data and advanced analytics in real
time, enabling them to identify and act upon changing conditions and
trends across the network, and in doing so, to maximize their digital
resources on an enterprise-wide basis.
The Gold Stevie® award is Windstream Enterprise’s latest
customer-focused honor. WE also recently accepted two awards from Internet
Telephony, including a Unified Communications Excellence Award for
its OfficeSuite UC® 100% cloud-based phone, mobility and unified
communications system. In addition, Internet Telephony’s 2019
SD-WAN Implementation Award recognizes the company’s SD-WAN Concierge™
solution and its support for a national transportation and logistics
services company to implement SD-WAN across its expansive multi-location
U.S. network.
From banking and healthcare to retail and hospitality, a wide range of
Windstream Enterprise customers are relying on WE Connect to view and
manage services such as SD-WAN,
Cloud
Security, OfficeSuite
UC®, Unified
Communications, WiFi,
CCaaS,
along with other cloud-based services and apps.
About Windstream
Windstream Holdings, Inc. is a leading
provider of advanced network communications and technology solutions.
Windstream provides data networking, core transport, security, unified
communications and managed services to mid-market, enterprise and
wholesale customers across the U.S. The company also offers broadband,
entertainment and security services for consumers and small and
medium-sized businesses primarily in rural areas in 18 states. Services
are delivered over multiple network platforms including a nationwide IP
network, our proprietary cloud core architecture and on a local and
long-haul fiber network spanning approximately 150,000 miles. Additional
information is available at windstream.com or windstreamenterprise.com.
Please visit our newsroom at news.windstream.com or
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View source version on businesswire.com: https://www.businesswire.com/news/home/20190522005098/en/