Yapta,
the leading provider of airfare and hotel price tracking services, today
announced the full release of its automated hotel rebooking solution,
bringing to market the corporate travel industry’s first truly touchless
hotel rebooking technology committed to zero traveler impact. Yapta’s
automated technology is capable of immediately rebooking “savings
eligible” hotel reservations directly within the Sabre GDS, without the
need for an agent to assist, and without disrupting a traveler’s
itinerary.
By utilizing Yapta’s automated hotel rebooking service, customers have
seen savings opportunities converted at a significantly higher rate,
resulting in greater savings levels and decreased travel agency costs.
On average, Yapta clients see a 30 percent increase in savings achieved
using automated technology and see a decrease of 35 percent in agent
costs. Yapta has saved customers $75 million in actual bottom line
savings using RoomIQ.
Automation represents the potential for an additional $22 million in
savings to Yapta’s customers, without any additional agent costs or
traveler impact.
“Yapta’s automated solution is simple to implement, significantly
increases savings, and reduces operational costs, all while maintaining
a positive traveler experience,” said Valerie Layman, Yapta’a Chief
Product and Services Officer. “When travel managers are already seeing
up to four percent savings on their hotel spend, why wouldn’t they want
automation? And because we tie automation to a company’s BestMatch™
settings, there is no downside for a travel manager.”
Utilizing Yapta’s innovative Best Match™ functionality, corporate
travel managers can simply “green-light” specific hotel reservations for
automated rebooking. As part of the configuration of Best Match
settings, travel managers can select from a set of key hotel criteria to
determine the Best Match for their company – including properties with
the exact same rate code, same bed type, same room type (i.e. view,
superior, suite), same or better cancelation policy, and same or better
amenities. Travel managers can also target properties with negotiated
rates only, and with commissionable rates. The functionality helps
ensure zero traveler impact and higher rates of travel policy compliance.
“There’s been great demand from our customers for automated hotel
rebooking functionality,” Layman said. “They’ve already seen how well
our automated airfare rebooking functionality performs, so this was the
logical next step. However, as always, preserving the traveler’s
itinerary was a top priority.”
Yapta serves more than 8,300 customers in 46 countries and has delivered
more than $250 million in total trip savings. On average, Yapta clients
save $260 per airline ticket and $109 per hotel stay.
“Airfare and hotel price tracking are now table stakes for corporate
travel programs and procurement departments around the world,” said
James Filsinger, President and CEO of Yapta. “Automating the rebooking
process when savings are available is a huge leap forward for our
customers and it raises the technology bar for the corporate travel
industry.”
About Yapta
Yapta’s mission is simple: To give our customers confidence in travel.
To that end, we are the world’s leading company for airfare and hotel
rate price assurance, analytics, and cost savings. We dynamically
monitor billions of prices every month, and transform that data into
highly meaningful savings, insights, and reports. Since 2007, we’ve
brought technology leadership to the travel landscape and our 8,000+
corporate customers. Recently named to Deloitte’s Fast500 for North
America for 2018, Yapta pioneered the category of travel price
assurance. We’re driven to help build confidence in our customers’
travel programs. www.yapta.com
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