On May 22, 2019, Zendesk,
Inc. (NYSE: ZEN) is hosting the Zendesk Showcase global event series
in New York to bring together customer experience, IT, and support
leaders for conversations on the evolving CX landscape and creating the
best experiences for both employees and customers.
The Zendesk
Customer Experience Trends Report found that 84 percent of customers
say customer service is important when considering a purchase. These
customer expectations are changing rapidly — what is extraordinary today
becomes ordinary tomorrow. At Zendesk Showcase, CEO Mikkel Svane will
explain how to break free from the old ways of doing things in order to
help companies keep up with modern customer expectations.
In addition to product launches, and new features for customers, this
year’s speaker lineup features local business leaders, entrepreneurs and
experts from innovative brands that prioritize service, including:
- Jon Stein, CEO, Betterment
- Marcela Sapone, CEO and Co-Founder, Hello Alfred
- Colin Crowley, VP, Customer Experience, Freshly
- Cameron Dunn, Head of Community Operations, Vimeo
- Allyse Brown, Head of Product, Statuspage, Atlassian
Other speakers from CCW Digital, Spartan Race, Rise Logistics and
Staples will present on ways to keep delivering the experiences that
customers want. Additionally, concert pianist Jade Simmons will talk
about leading the charge for diversification of the workplace with a
powerfully positive approach. She will show attendees how to eschew
guilt and obligation in favor of curiosity and authentic connectivity
through music and conversation.
For more information and to register for the free event, go to zendeskshowcase.com/ny.
About Zendesk
The best customer experiences are built with Zendesk. Our customer
service and engagement products are powerful and flexible, and scale to
meet the needs of any business. Zendesk serves businesses across
hundreds of industries, with more than 125,000 paid customer accounts
offering service and support in over 30 languages. Zendesk is
headquartered in San Francisco, and operates worldwide with 16 offices
in North America, Europe, Asia, Australia, and South America. Learn more
at www.zendesk.com.
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