Press release

ZOOM International Wins Gold in the 14th Annual 2019 IT World Award® in Employer of the Year -Information Technology Software

Sponsored by Businesswire

ZOOM International announced today that Network Products Guide, industry’s leading technology research and advisory guide, has named ZOOM International a Gold winner in the 14th Annual 2019 IT World Awards® in the Employer of the Year – Information Technology Software category. These industry and peer recognitions from Network Products Guide are the world’s premier information technology awards honoring achievements and recognitions in every facet of the IT industry.

ZOOM is honored to receive this award as it acknowledges the genuine love shared with each of its employees. ZOOM International is very special workplace and they are thrilled to be recognized as one of the top employers for professional development, flexibility, fun & industry-leading 100% employer paid benefits.

An annual achievements and recognition awards program with active participation from a broad spectrum of industry voices, the coveted annual IT World Awards recognition program encompasses the world’s best in organizational performance, products and services, hot technologies, executives and management teams, successful deployments, product management and engineering, customer satisfaction, and public relations in every area of information technology.

Judges from a broad spectrum of industry voices from around the world participated and their average scores determined the 2019 award winners. Winners will be honored in San Francisco on Monday, October 28, 2019 during the annual SVUS Red Carpet Awards Ceremony Dinner in San Francisco attended by the finalists, winners, judges and industry peers.

“It’s an honor to be named a winner by IT World Awards for this esteemed industry & peer recognition,” said Brian Shore. “This further validates our position as a company poised to guide contact centers towards elevating cx, optimizing operational effectiveness & maintaining compliance for their customers.”

About NPG’s IT World Awards

As industry’s leading technology research and advisory publication, Network Products Guide plays a vital role in keeping decision makers and end-users informed of the choices they can make in all areas of information technology. The Annual IT World Awards is part of the SVUS Awards® recognition program from Silicon Valley in the United States of America which also includes other programs such as CEO World Awards, Consumer World Awards, Customer Sales and Service World Awards, Golden Bridge Awards, Globee Awards, Info Security PG’s Global Excellence Awards, Pillar World Awards, PR World Awards, and Women World Awards. To view the complete list of winners visit

About Your Company

ZOOM guides contact centers towards elevating every customer encounter. Our software captures customer sentiment at the point of contact, providing actionable insights for improving customer experience, optimizing agent effectiveness and maintaining compliance.

No other WEM software provides a full 360-degree view of omni-channel interactions, survey results, customer sentiment and quality reviews in a single place the way ZOOM does. We serve over 2200 customers and partners worldwide, ranging from sub-100 agent contact centers to brands like Amerigas, IBM, Homecredit, Finansbank, Tata Sky, Generali, Allianz, and Vodafone spanning 90 Countries.