Press release

CommonSpirit Health brings Hospital-Level Care into the Comfort of the Home with Contessa

Sponsored by Businesswire

today announced it is introducing a new hospital-level home
care option. Home Recovery Care brings all the essential elements of
hospital care to the comfort of the home, allowing many patients to
avoid a hospital admission. Through a new partnership with Contessa,
the leading operator of Home Recovery Care, this initiative represents
CommonSpirit Health’s latest effort to leverage emerging technology to
deliver convenient, consumer-centered health care to its patients.

CommonSpirit Health and Contessa are bringing high-quality, safe, and
advanced hospital-level care directly to patients in their home.
Although the hospital-at-home model has been around for a long time, it
hasn’t been widespread, in part, due to barriers for reimbursement and
an expectation for receiving care in a clinical setting. Advances in
technology and evolving patient preferences are now making care at home
more realistic for health systems, as evidenced by Contessa’s 92 percent
acceptance rate among eligible patients.

“CommonSpirit Health envisions a future for health care with more access
points so patients can receive care on their terms,” said Rich Roth, who
leads strategic innovation for CommonSpirit Health. “Our work with
Contessa will bring recommended intensive outpatient care into the
comfort of one’s home so that we can improve health outcomes and help
enhance the overall health of our communities. Finding ways to provide
high-quality access to care in low cost settings is an essential
component of how we must deliver care for the future.”

Contessa has found with one of their provider partners1, that
Home Recovery Care’s complex outpatient care management drives better
health outcomes, increasing patient satisfaction by 22 percent, reducing
readmission rates by 44 percent, and decreasing the mean length of a
hospital stay by 35 percent. Reducing the need for hospital admissions,
this patient-centered approach to treatment empowers people to take
control of their health – in the home setting that is familiar and less

CommonSpirit Health’s investment in this value-based solution increases
patients’ access to care in the home as a result of Contessa’s
established relationships with national payors. Home Recovery Care will
initially be offered to selected Medicare Advantage patients, with the
goal of expanding to commercial and Medicaid patients over time.

Patients who have one or more of approximately 40 major medical
conditions, such as asthma, dehydration, or pneumonia, can safely
receive medical care in the comfort of their homes after being evaluated
in various settings by a doctor. People enrolled in Home Recovery Care
receive daily visits from an acute care-registered nurse, as well as
regular physician check-ups through video visits over the course of 30

“CommonSpirit Health’s goal to transform health care access and delivery
by personalizing care for those with acute and chronic conditions, while
simultaneously lowering the cost of care, is the impetus behind this
initiative. Home Recovery Care is an extension of their dedication to
their patients and the communities they serve. Contessa is humbled to
partner with CommonSpirit Health to assist in driving their mission
forward and in reaching the mutual goal of providing high-quality care
at a much lower cost,” said Travis
, CEO of Contessa.

Contessa’s proprietary technology platform, Care Convergence, provides
unique, extensive documentation for hospital-level care in the home,
reducing administrative tasks for physicians, which allows them to spend
more time with patients.

Home Recovery Care includes the following:

  • Physician-led care plan
  • In-home visits by an acute care registered nurse
  • Virtual, in-home visits by a physician
  • Access to physicians with a state-of-the-art telehealth system
  • A dedicated Recovery Care Coordinator available 24/7, who ensures
    communication across the care team and schedules appointments
  • Remote monitoring of vitals, biometrics, and adherence to care plan
    for 30 days
  • Medication education from nurses to sustain recovery
  • Medical care at home, including IVs, wound care, and dressing changes

CommonSpirit Health will initially launch Home Recovery Care in Phoenix
at Chandler Regional Medical Center this month, with the goal of
expanding across its system.

About CommonSpirit Health

CommonSpirit Health is a nonprofit, Catholic health system dedicated to
advancing health for all people. It was created in February 2019 through
the alignment of Catholic Health Initiatives and Dignity Health.
CommonSpirit Health is committed to creating healthier communities,
delivering exceptional patient care, and ensuring every person has
access to quality health care. With its National Office in Chicago and a
team of approximately 150,000 employees and 25,000 physicians and
advanced practice clinicians, CommonSpirit Health operates 142 hospitals
and more than 700 care sites across 21 states. In FY 2018, Catholic
Health Initiatives and Dignity Health had combined revenues of $29.2
billion and provided $4.2 billion in charity care, community benefit,
and unreimbursed government programs. Learn more at

About Contessa

Based in Nashville, Contessa is the leader and pioneer of Home Recovery
Care, a risk-based model that combines all the essential elements of
inpatient hospital care in the comfort of patients’ homes. Founded in
2015, Contessa utilizes Care Convergence – a proprietary technology
platform – to power the seamless delivery of Home Recovery Care that is
safe, affordable and improves patient outcomes. Contessa’s turnkey
solution provides upfront savings to health plans, enables health
systems to reinvent their care delivery model and helps physicians
deliver a better experience for patients. For more information, visit
or follow us at @contessahealth.

1 Clinical outcomes data is based on Contessa’s Home Recovery
Care model with Marshfield Clinic Health System in Wisconsin.