Press release

Disruptive Technology Spurs Evolution in Payments

Sponsored by Businesswire

The Strawhecker Group (TSG), the largest global analytics and consulting firm focused on the payments acceptance industry, is kicking off its third-annual ‘Payments Analytics Month’. Building off the success of the first two years, TSG will use this month to highlight key trends the payments industry has never seen before.

“As the premier analytics and consulting firm in the space, TSG is uniquely positioned to provide actionable insights for professionals across the industry,” said Mike Strawhecker, Partner at TSG. “Payments companies have evolved into technology and software players and leveraging analytics has become paramount to better serve customers, benchmark against peers, and develop new offerings.”

Throughout October, TSG will release ‘quick-hits’ related to trending industry themes. The following are a selection of topics and key insights that will be published.

  • Pricing and Profitability Benchmarks – TSG’s Acquiring Industry Metrics (AIM) platform has insights on approximately 50% of all card-accepting merchants in the U.S. and is the only tool with key pricing/profitability benchmarks

    • Did You Know? The average U.S. SMB processes $212,000 of card volume a year, with an average ticket of $88. Merchant size growth has provided a steady tailwind to merchant acquirers, with a CAGR of 3.5% since 2016.
  • eCommerce Merchant Experience – TSG is constantly benchmarking the performance of payments companies. The firm can take the persona of a real startup eCommerce merchant and provide actionable insights to improve the merchant experience.

    • Did You Know? The average number of data points collected from an SMB during underwriting for card acceptance is 17.
  • Transaction Metrics – TSG’s Gateway Enterprise Metrics (GEM) platform gathers real-time analytics on payment gateways that account for more than 66% of all U.S. volume to help clients measure and benchmark performance

    • Did You Know? Transaction failures at the time of purchase in the U.S., unrelated to the cardholder account, equal approximately 50M credit/debit transactions each month (or $3.2B in lost sales).
  • Performance of Public Payments Companies many payments companies are rapidly increasing their market capitalization and gaining the attention of additional stakeholders

    • Did You Know? Over the last five years, public payments companies have outperformed the S&P 500 by 13%.

Follow TSG, by subscribing here, to guarantee access to the firm’s releases throughout ‘Payments Analytics Month.’ Additionally, follow on Twitter (@thestrawgroup) for a stream of ‘quick-facts’ you may find useful.

About TSG

The Strawhecker Group (TSG) is a fast-growing analytics and consulting firm focused on the electronic payments industry. The company serves the entire payments ecosystem, from fintech startups to Fortune 500 companies. The firm provides its clients with advisory services, research and analytics to help them plan and execute their strategic initiatives. Based in Omaha, a recognized payments industry hub, TSG is an established leader in this high-growth, ever-evolving space. For more information please visit