iBASIS, the leading provider of communications solutions for operators and digital players worldwide, today announced completion of its anti-fraud system upgrade – the first ever anti-fraud system to offer a guaranteed SLA protection option powered by next-generation anti-fraud intelligence for fraud detection, deterrence, and ROI for communications providers across the digital ecosystem.
Every year, telecommunications carriers lose billions of dollars to international voice fraud schemes such as IRSF, Bypass, and Wangiri. In less than 14 months, iBASIS has upgraded its entire system to deliver the maximum power to detect and prevent malicious activity, in turn optimizing operator and digital players’ customer experiences and driving higher revenues.
“We have first-hand experience of how robust and flexible the iBASIS Fraud platform is for detecting and protecting against fraud activity,” says Eric Pradeau, Senior VP Wholesale, SFR. “As early adopters of the system from January, we have observed a significant decrease in fraud resulting in revenue savings.”
iBASIS’ hosted, fully-managed, and automated fraud management solution leverages one of the most robust ecosystems of technologies, applications, and partnerships to deliver innovative fraud control. This includes iBASIS’ Fraud 3D Intelligence Algorithms (Signatures Screening) for enhanced real-time detection and numbering plan intelligence.
iBASIS’ full system upgrade has boosted the following detection and deterrence standards and features:
Tracking “A” Phone Numbers. Enhanced “A” number tracking (who is calling) for critical fraud analysis related to Origin Based Fraud (OBF), CLI spoofing, robocalling, and Wangiri call back fraud.
Multi-Layered Rules Catalog. Strengthened smart detection rules catalog to enhance agility to manage rules helping customers, including multiple layers of rules and algorithms using machine learning.
New Architecture to Ensure Real-Time Blocking. Drives optimal systems alignment to avoid bottlenecks in real-time blocking within core routing engines in the networks.
Innovative SLA-based Option. For the first time customers can opt for upfront guarantees for protection against fraud, such as IRSF losses, based on an insurance model, risk calculation, and reduction.
Flexible Pricing Model. Choice of alternative pricing models, including a Revenue Share option.
DIY (Do It Yourself) Portal. Greatly simplified fraud control connection to customers via a custom portal environment. Customers can take advantage of detailed insights into fraud activity, fast and detailed reporting that can be shared across their organization, and expert support as part of the managed service offering.
“We know that Voice, SMS, A2P, and advanced services are where our customers are targeting value creation, and our investment in core anti-fraud system capabilities is accelerating that value growth,” says Malick Aissi, Vice President of Business Assurance and Risk Management Services. “We are deeply invested in our customers’ success, driving on our core mission to be first to build deep trust with our business partners as we connect them to the world.”
Adds Aissi, “As some of the largest Tier 1 providers leverage our anti-fraud solution to reduce their fraud burden by millions collectively each year, we are thrilled to be an essential part of this, and of the power of our systems to detect and block the most aggressive fraud schemes in the world.”
iBASIS is the leading communications solutions provider enabling operators and digital players worldwide to perform and transform. Powered by Tofane Global, iBASIS is the first independent communications specialist, ranking third largest global wholesale voice operator, and Top 3 LTE IPX vendor with 700+ LTE destinations. iBASIS today serves 1,000+ customers across 18 offices worldwide.