Jenzabar, Inc., a leading technology innovator in higher education serving the new student, today announced that Jenzabar Chatbot won a Gold Stevie® Award in the Post-Secondary Enterprise Solution category in the 19th Annual American Business Awards®.
More than 3,800 nominations – a record number – from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories. More than 250 professionals worldwide participated in the judging process to select this year’s Stevie Award winners.
“We are honored to receive this prestigious recognition for Jenzabar Chatbot, a product that enables institutions to provide an always-on resource for students during a time of great uncertainty,” said Ling Chai Maginn, President and CEO of Jenzabar. “As institutions continue to scale and enhance their digital transformation strategies, implementing an AI-powered communication channel, like Jenzabar Chatbot, will be instrumental in remaining competitive in an increasingly hybrid and remote world.”
When relying solely on human interaction, institutions can only serve a finite number of people at one time, which can introduce challenges and impact experiences during high-activity periods. Jenzabar Chatbot uses artificial intelligence and automation to empower students to get answers to pressing questions on demand. It enables institutions to scale their support efforts and it provides real-time answers to frequently asked questions, which frees staff to deliver personalized support for students with more complex needs. Integrating easily with an institution’s student information system, Jenzabar Chatbot can help institutions deliver consistent communications at scale and provide more streamlined student experiences.
“The American economy continues to show its resilience, and as we’re poised on the beginning of what should be a phenomenal period of growth, we celebrate the remarkable achievements of a wide range of organizations and people over the past 18 months,” said Stevie Awards president Maggie Gallagher. “This year’s Stevie-winning nominations in The American Business Awards are testament to the ingenuity, the commitment, the passion, the adaptability, and the creativity of the American people. We look forward to celebrating this year’s winners during our virtual ceremony on June 30.”
- To learn more about Jenzabar Chatbot or to schedule a demo, visit https://jenzabar.com/product/jenzabar-chatbot.
Created out of a passion for education and a vision for technology, Jenzabar offers disruptive, innovative software solutions and services that empower students’ success and help higher education institutions meet the demands of the modern student. Over 1,350 higher educational campuses harness Jenzabar solutions for improved performance across campus and a more personalized and connected experience for the student. For further information, please visit www.jenzabar.com or on Twitter @Jenzabar or on LinkedIn.