Inc. (NYSE: RNG), a leading provider of global enterprise cloud
communications, collaboration, and contact center solutions, today
announced that PTS
Consulting, a world-class technology consulting and project
management business, is powering workforce and customer collaboration
with RingCentral. With a goal to be better connected, PTS Consulting is
focused on increasing productivity across its 12 worldwide locations,
while also lowering operating costs.
Eliminating the need for multiple disparate solutions, RingCentral
combines phone, team messaging, video meetings, and other capabilities
into a single seamless solution. With RingCentral, PTS Consulting has an
entirely reimagined collaboration-centric experience for enterprise
communications. The RingCentral solution provides a modern
conversational workspace with simple and easy-to-use mobile apps. It
allows employees to communicate the way they want with voice, video, and
team messaging—driving increased productivity and business workflow
“At PTS Consulting, we rely on mobile collaboration and great
connectivity to manage our client engagements around the world and
across all our lines of business,” said Gareth Johns, group chief
technology officer, PTS Consulting. “The RingCentral solution with the
mobile app replaces our legacy team collaboration solutions and provides
our global workforce with a truly unified communications and
collaboration experience. This enables a frictionless, high-productivity
communications experience they need with just a few clicks on their
Based on a survey
of knowledge workers by CITE Research commissioned by RingCentral,
today’s modern worker is faced with app overload and uses an average of
four communications apps. The study also revealed that 66 percent of
workers want a single communications platform. The RingCentral app
addresses this need, allowing users to save time by not having to switch
between multiple communications apps to get work done.
“PTS Consulting is a great example of a forward-thinking business with a
razor-sharp focus on inspiring team collaboration,” said Sahil Rekhi,
managing director, RingCentral EMEA. “We’re excited to support their
business needs and help them effectively scale their business
internationally. Through our open platform that provides easy
integrations with other leading cloud applications, we look forward to
working with PTS Consulting to identify new ways we can help to
streamline their business workflows.”
The RingCentral solution is designed to be used for all internal and
external communication needs. Key benefits for PTS Consulting include:
Collaboration-centric solution—provides a modern team
messaging-based user interface with robust collaboration capabilities.
PTS Consulting employees can easily create teams based on different
topics, add internal and external team members, chat, and share files,
notes, tasks, calendar events, GIFs, emojis, and more.
Global enterprise voice—powers enterprise voice capabilities
globally. This capability is particularly important for PTS Consulting
employees to easily communicate with customers no matter their
location or device. In addition, with one click, employees can quickly
escalate their conversation from a chat to a phone call.
Integrated video meetings—enables employees from anywhere in
the world to schedule, start, and join video and screen sharing
meetings for optimal collaboration.
For additional information, please visit ringcentral.com.
RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise
cloud communications, collaboration, and contact center solutions. More
flexible and cost-effective than legacy on-premises systems, the
RingCentral platform empowers employees to Work as One™ from
any location, on any device, and via any mode to better serve customers,
improving business efficiency and customer satisfaction. The company
provides unified voice, video meetings, team messaging, digital customer
engagement, and integrated contact center solutions for enterprises
globally. RingCentral’s open platform integrates with leading business
apps and enables customers to easily customize business workflows.
RingCentral is headquartered in Belmont, California.
©2019 RingCentral, Inc. All rights reserved. RingCentral, Work as One
and the RingCentral logo are trademarks of RingCentral, Inc.