Sevis Systems today announced that its CEO Fletcher Hamilton will present at the Future of Work Expo, held June 22-25, 2021, in Miami, Florida. The Future of Work Expo is collocated with ITEXPO and is an educational and networking forum that explores emerging technologies and trends that businesses and service providers can use to support the modern workforce and enhance business communications, collaboration, customer experience and sales.
Hamilton’s panel, titled “Digital Transformation Post COVID-19: Raising the Bar on Customer Engagement,” will be presented on Thursday, June 24, at 2:00 p.m. EDT. He will speak about how customer service and engagement expectations have evolved since the start of the COVID-19 pandemic. The session will also offer insight on new technologies and strategies businesses are leveraging to more effectively communicate with their customers to create improved experiences and more meaningful engagements.
“Businesses large and small face customer engagement challenges every day, and the pandemic naturally enhanced those issues. It underscored how vital digital and voice communications are to building positive customer experiences and brands,” said Hamilton. “Sevis remains committed to helping businesses build better customer relationships through successful interactions, so I am thrilled to participate in this session and explore new strategies to maintain customer loyalty and a positive brand reputation.”
Follow the Future of Work Expo on Twitter @FOW_Expo. To register for the Future of Work Expo, visit https://www.futureofworkexpo.com/registration.aspx.
About Sevis Systems
Since 1999, Sevis has helped identify and eliminate fraudulent, malicious, and nefarious activity on telecom networks worldwide. Our knowledge and security expertise have been extended into robocall, spoofing, and identity protection for businesses and their customers. Our patent pending call verification and customer engagement solutions allow our clients to establish trust with their customers and stay ahead of the evolving threats of fraudsters and hackers. Follow us on Twitter at @SevisSystems.