YuJa, a leader in enterprise video solutions for higher education, is offering significant migration incentives to customers of TechSmith Knowmia, formerly TechSmith Relay.
TechSmith announced Friday, Feb. 12, that it will phase out enterprise education video hosting from its business model effective immediately.
“YuJa recognizes that transitioning between video platforms during a pandemic can cause anxiety for all parties, but backed by our experienced implementation and support teams, institutions can rest assured they’re doing everything possible to best serve faculty and students,” said Dr. Ajit Singh, YuJa’s Chief Executive Officer.
YuJa has experience migrating hundreds of thousands of terabytes of video data from all competitors, including TechSmith Knowmia. YuJa also has a highly-experienced Customer Success team that has performed migrations at scale, from start to finish, in a matter of weeks.
Migration incentives include:
- A custom-built migration TechSmith Knowmia toolkit to ease your transition;
- An opportunity to receive up to $5,000 in either human captioning or artificial intelligence-based automatic-captioning;
- No-cost data migrations for all your TechSmith Knowmia data;
- An experienced team of implementation specialists to assist with re-linking video assets, integrating systems and training faculty and staff.
“We understand that migrating video platforms can be a cumbersome and stressful process, but our Customer Success team is committed to helping higher education institutions make this type of transition seamlessly,” said Nathan Arora, Chief Business Officer at YuJa. “We have a proven implementation plan to migrate TechSmith Knowmia video assets, perform LMS and Single Sign-on integrations, and train faculty and staff quickly.”
Customer service is always included with each deployment license, which includes live, total user customer service, dedicated account management staffing and consistent support, all backed by the team’s award-winning product engineering and operations teams.
Beyond special incentives for TechSmith customers, institutions can feel confident making the switch to YuJa. Expert customer service and implementation teams, combined with third-party auditing and governance strategies will help launch your institution to success.