Netcracker
Technology, a wholly owned subsidiary of NEC
Corporation, today announced the expansion of its existing
partnership with Shaw Communications Inc. to support business support
systems (BSS) and operations support systems (OSS) and streamline
product order and inventory tracking services.
As part of the program, Netcracker will help support Shaw’s operations
in a variety of ways, including Customer
Order Management, Service Order Management, Order Entry, Product
Catalog, Service Catalog, Product Lifecycle Management, Resource
Inventory, Number Management and Discovery
& Reconciliation offerings.
“Our partnership expansion with Netcracker will allow us to streamline
operations and improve efficiency,” said Alex Kislik, Vice President of
Business Management Applications at Shaw Communications. “Leveraging
Netcracker’s knowledge and expertise helps us further automate our
processes to efficiently connect our customers to the products they want
and need.”
“Service providers are expected to keep up with their customers’
constantly changing expectations,” said Rohit Aggarwal, General Manager
of North America at Netcracker. “We are excited to extend and expand our
relationship with Shaw and support them as they evolve their processes
and operations that are necessary to continuously improve the customer
experience.”
About Netcracker Technology
Netcracker Technology, a wholly owned subsidiary of NEC Corporation, is
a forward-looking software company, offering mission-critical solutions
to service providers around the globe. Our comprehensive portfolio of
software solutions and professional services enables large-scale digital
transformations, unlocking the opportunities of the cloud,
virtualization and the changing mobile ecosystem. With an unbroken
service delivery track record of more than 20 years, our unique
combination of technology, people and expertise helps companies
transform their networks and enable better experiences for their
customers.
For more information, visit www.netcracker.com.
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