The BPO firm is also currently recruiting another 170 people in Rotherham
Global customer experience and business process outsourcing company Webhelp is recruiting 120 people at its Cardiff site by the end of this year.
The jobs include operations managers, customer service advisers and team leaders, among others, and all will be working on existing clients at the outsourcer’s base in Wales.
David Turner, CEO of Webhelp UK, said: “This is a fantastic time to become part of a growing business in an exciting industry, that is focusing on new technology and the future of customer experience.
“We have 35,000 employees working at 90 sites in 26 countries and our business growth shows no sign of slowing down.”
Webhelp recently acquired social media moderation business Netino, and added Unilever and Shop Direct to its stable of clients. As well as Cardiff, the group is also currently recruiting 170 staff for a variety of positions in Rotherham, South Yorkshire, as reported on ChannelBiz.