Windstream
Enterprise, a leading provider of advanced network communications,
will announce that it is re-launching its Virtual PBX for Hospitality
(HvPBX) at HITEC® (Hospitality Industry Technology Exposition
Conference) on June 18. Windstream Enterprise’s enhanced Virtual PBX now
utilizes a Mitel hospitality solution purpose-built to integrate with
hotels’ existing hospitality management applications and mobile devices
to deliver a more personalized guest experience and greater operational
efficiencies.
“Enabling our customers with the tools to deliver a best-in-class guest
experience has been at the forefront of our development efforts,” said
Donald Jensen, Windstream Enterprise vice president of hospitality. ”It
is critically important for hoteliers to elevate and transform the guest
experience to deliver on the promise of consistent and excellent service
that creates loyalties at the brand level.”
HvPBX replaces Windstream Enterprise’s previous hospitality cloud
solution and leverages the underpinnings of the current Windstream
Enterprise XCaaS Mitel solution. From Mitel’s comprehensive suite of
hospitality applications to Windstream Enterprise’s full-featured UCaaS
capabilities, and finally its omni-channel CCaaS offering, hospitality
customers have an end-to-end suite of tools that will enable them to
deliver a differentiated guest experience.
“The most successful hotels know customer ratings can make or break you.
The right communications solution makes all the difference, increasing
staff availability, boosting response time and allowing service
customization,” said Martin Bitzinger, Mitel vice president of product
line management. “Windstream Enterprise’s hospitality solution powered
by Mitel leverages the cloud to deliver seamless communications and
collaboration capabilities that enhance hotel experiences and keep
guests coming back for more.”
Windstream Enterprise representatives will be available at HITEC at the
Minneapolis Convention Center, booth #2932 where solution engineers will
demonstrate HvPBX and SD-WAN. HITEC is the world’s largest and oldest
hospitality technology conference of its kind, and offers a unique
combination of educational sessions, exhibit areas, face time,
technology talks and showcases. The conference runs from June 18-20.
In addition to its Virtual
PBX for Hospitality, Windstream Enterprise offers OfficeSuite
UC®and contact center services , its
proprietary SD-WAN
Concierge™, Cloud
Connect and industry-leading Wi-Fi solutions. It also offers a range
of complementary network and communications solutions including professional
services, integrated
network security and access, transport and business continuity
solutions including Wavelength
Services with Optical Encryption, Ethernet
and Fixed
Wireless that are collectively designed to help businesses increase
productivity, improve ROI and win. More at windstreamenterprise.com.
ABOUT WINDSTREAM
Windstream Holdings, Inc. is a leading provider of advanced network
communications and technology solutions. Windstream provides data
networking, core transport, security, unified communications and managed
services to mid-market, enterprise and wholesale customers across the
U.S. The company also offers broadband, entertainment and security
services for consumers and small and medium-sized businesses primarily
in rural areas in 18 states. Services are delivered over multiple
network platforms including a nationwide IP network, our proprietary
cloud core architecture and on a local and long-haul fiber network
spanning approximately 150,000 miles. Additional information is
available at windstream.com
or windstreamenterprise.com.
Please visit our newsroom at news.windstream.com
or follow us on Twitter at @Windstream or @WindstreamBiz.
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