The northern distributor has increased the depth of its HVX training in response to reseller demand
Hosted voice services are being targeted by Daisy Wholesale for an increased number of training courses.
The company has doubled its number of Hosted Voice Exchange (HVX) courses in response to escalating demand from its channel partners. Daisy Wholesale originally planned to run four courses before the end of the year, but now it has announced that it will be running eight courses which will run consecutively every fortnight.
Demand for hosted voice services has been increasing as companies seek to integrate mobile and landline communications devices. The ability to eliminate traditional PBX hardware is another attraction.
The expanded range of courses will discuss the challenges involved in provisioning and configuring the processes within the HVX service.
Graham Harris, product director for cloud at Daisy Wholesale, said, “It’s our responsibility to instill in our partners the utmost confidence in the products that they are selling. When it comes down to it, knowledge brings profit, and skills produce satisfied customers.”
He added that the increase in Daisy’s educational efforts would make it easier for resellers to grasp the principles of the hosted voice solution and arm them with the tools they would need to deploy HVX to their customer bases.
Apart from increasing the number of training programmes, Daisy is also duplicating its efforts at home in its Lancashire-based head office for resellers in the North and at its data centre in Reading to cover the South. Harris said this will keep things simpler for its partners by offering them more opportunities to attend educational seminars.
Daisy Wholesale will provide full details on how to attend the HVX training programme through its account managers and product specialists.