Customer databases and document management are also in the sights of IT decision makers wanting to further digitise their firms says Hitachi
Business intelligence and analytics systems are the legacy technology that most IT leaders would like to rip out and start again, according to Hitachi Consulting research.
Hitachi Consulting commissioned Vanson Bourne to survey 100 IT decision makers working at firms with over 1,000 employees, on the main drivers for digitisation and the constraints of legacy systems.
The top three applications in IT directors and senior decision makers’ sights for ripping out are business intelligence and analytics (28 percent), customer databases (26 percent), and workflow and document management (25 percent).
Chris Saul, vice president of digital, EMEA, Hitachi Consulting, said, “Ask any IT director or CIO and they’ll probably tell you they’re envious of start-ups that have a greenfield to build their IT infrastructure.
“Bulldozing isn’t often an option, so IT leaders need to find ways of introducing new applications, services and approaches – and do so quickly, with the ability to scale.”
Alex Holland, director, Hitachi Consulting, added: “Business intelligence and analytics has come a long way in the last few years, however we are still seeing the risk of misalignment between business and IT.
“Analytics projects driven from the business with the right IT controls as ‘one team’ are more successful and deliver more value than the ones that start out as purely IT driven projects. Perhaps it is why this area is seen as a priority area of investment.”