Outsourcer to provide call centre services from Yorkshire location

Outsourcer to provide call centre services from Yorkshire location
Outsourcer will provide ICT service integration and management and will test applications
Hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, and integration with Yammer on offer
The outsourcer says it will increase business capacity and improve data security with the move
TfL framework covers consultancy, business transformation, design, development, implementation and training
IT solutions provider on the march thanks to Internet of Things, telemedicine and new UK contracts
Outsourcer will recruit 200 with R&D and design expertise in cognitive computing, the Internet of Things and advanced analytics
Capgemini says demand for SaaS and Business Process as a Service (BPaaS) is growing
BT expands UK customer service workforce and brings back offshored jobs to improve service
The deal is linked to the needs of the Water Act, which deregulates the UK non-household water market
Local SMEs promised spin-offs from the deal, along with 200 new jobs and apprenticeships
As part of the framework, Capita will get an initial 7-10 year contract worth around £400m
The KPMG 8th annual Service Provider and Performance Satisfaction study includes detailed analysis of current corporate IT spend in Britain
Capgemini will partner with First Data globally to serve vertical markets including financial services, retail, telecoms and the media
Capita CEO plans move to private equity firm after 26 years at outsourcing company
Budgets go on keeping lights on while partner development projects often end in failure
Mega relationships and high contract signing activity combine to boost EMEA market
Five-year contract for reseller to overhaul and manage the insurance company's infrastructure remotely
Despite a record-breaking 2011, last year was a reality check for the outsourcing market, ISG reports
Software developer "Bob" paid Chinese to do his programming and spent his workdays looking at cat videos
Analyst company Ovum thinks that Cloud computing has blurred the idea of platform business process outsourcing (BPO) and business-process-as-a-service (BpaaS) for business customers
Make sure back end works before promoting front end, channel urged
Despite global market growth
Says CAST
'Cheapest deal wins' unsustainable